Phone and Fax Purchase Information
TechSmith Sales is open 9:00 AM – 5:00 PM U.S. Eastern Standard Time, Monday through Friday. Please choose the best method for you to contact us and include required information about your payment method.
Contact Information
Mailing Address
TechSmith CorporationAttn: Software Order
14 Crescent Road
East Lansing, MI 48823-5708
Phone
Toll free (U.S. and Canada only): 888.750.0685International: +1.517.381.2300
Orders Hotline: +1.517.381.2002
Credit Card Ordering
TechSmith accepts VISA, MasterCard, Discover and American Express for phone orders. We will need the following information:
- Contact name and company name (if applicable)
- Shipping and billing address
- Phone number
- Email address
- Quantity, product to order, and pricing
- Quote number (if applicable)
- Credit card number
- Name as it appears on the card
- Expiration date
- Security code
- Contact name, email address, and phone number for Legacy Subscription
- US Sales Tax Exemption Certificate (if applicable)
Purchase Orders
TechSmith accepts purchase orders in U.S. dollars from credit-worthy U.S. and Canadian organizations. Other purchase orders are accepted with prior approval for orders above $200.00. Fax your purchase order to 800.576.7339 (from the U.S. or Canada) or +1.517.913.6121 from other countries. Please provide the following information on a purchase order form or your company letterhead:
- Contact name and company name (if applicable)
- Shipping and billing address
- Phone number
- Email address
- Quantity, product to order, and pricing
- Quote number (if applicable)
- Pay terms – net 30 days
- TechSmith listed as the vendor
- Purchase order number
- Contact name, email address, and phone number for Legacy Subscription
Check/Money Order
TechSmith accepts checks in U.S. currency drawn from U.S. banks only. The checks must be MICR encoded. Please provide the following information, so we can match it to your check:
Please make your check payable to TechSmith Corporation in U.S. Currency and mail it to:
TechSmith Corporation
Attn: Software Order
PO Box 26095
Lansing, MI 48909-6095 USA
- Contact name and company name (if applicable)
- Shipping and billing address
- Phone number
- Email address
- Quantity, product to order, and pricing
- Quote number (if applicable)
- Contact name, email address, and phone number for Legacy Subscription
Please make your check payable to TechSmith Corporation in U.S. Currency and mail it to:
TechSmith Corporation
Attn: Software Order
PO Box 26095
Lansing, MI 48909-6095 USA
Wire Transfer
Please contact us directly for detailed instructions at +1.517.381.2300 or email us using our sales contact form.
