What holiday hours does TechSmith observe?

2026 January 1 - Closed for New Year's holiday May 25 - Closed for Memorial Day July 3 - Closed for July 4th holiday September 7 - Closed for Labor Day November 26, 27 - Closed for Thanksgiving December 24, 25 - Closed for Christmas holiday December 31, January 1 - Closed for New Year's holidays

We’re Here to Help

Q: Where are you located?

TechSmith Corporation 14 Crescent Road East Lansing, MI 48823-5708 United States

Q: What is your phone number?

Main Offices Toll-free (US & Canada only): +1 (877) 205-7014 All other countries: +1 (517)-381-2300

Q: What are your hours?

Phones: 9 a.m.- 5 p.m. Eastern Time* (1-9 p.m. GMT) Monday - Thursday Chat: 24 hours Monday - Friday *please note that MI participates in Daylight Saving Time (EDT) from mid-March to November

Our Technical Support Team can help you with any product-related questions.

24-hour chat support available for active subscribers, Monday-Friday. Customers without active subscriptions can still submit email or online support tickets Supported Versions Only See Holiday Exceptions

Submit a Ticket

Chat With Us

Support and Sales Resources

Sales

Contact us about pricing and purchasing.

Contact Sales

Customer support

Get help with keys, licenses, and troubleshooting product issues.

Contact Support

Software key

Use our look up tool to find your key quickly.

Software Key

Find a reseller

Locate a preferred partner in your country.

Locate a Partner

Find what you need on our site

Products

Sales

Partners

Miscellaneous

Technical Support: +1 (517) 381-2300 (for supported versions only)

FAQ

TechSmith Corporation 14 Crescent Road East Lansing, MI 48823-5708 United States

Main Offices Toll-free (US & Canada only): +1 (877) 205-7014 All other countries: +1 (517)-381-2300

Phones: 9 a.m.- 5 p.m. Eastern Time* (1-9 p.m. GMT) Monday – Thursday

Chat: 24 hours Monday – Friday *please note that MI participates in Daylight Saving Time (EDT) from mid-March to November

2026

January 1 – Closed for New Year’s holiday
May 25 – Closed for Memorial Day
July 3 – Closed for July 4th holiday
September 7 – Closed for Labor Day
November 26, 27 – Closed for Thanksgiving
December 24, 25 – Closed for Christmas holiday
December 31, January 1 – Closed for New Year’s holidays